FAQ's
- Are these new auto parts?
- How do I tell left from right
- Do the parts have instructions for installation?
- Can I change the part my self?
- How do you ship?
- How long will it take to get my order?
- Do you offer the part listed as "black" or "primer" in my color?
- Are the parts factory or aftermarket?
- Will the aftermarket part look and fit the same as original?
- Is the Hollander or interchange # the OEM or dealer number?
- Do you ship internationally?
- What if I need to return my order?
Q: Are these new auto parts?
Yes, all of our auto parts are New and carry a One Year Replacement Warranty.
If you have any questions please call 989-727-1511 -or- email us at info@1autoshop.comQ: How do I tell left from right
Industry standard defines right from left when you are sitting in the car looking forward, or standing behind the car looking forward. Left Hand Driver Side / Right Hand Passenger Side
Q: Do the parts have instructions for installation?
No, they do not, most products are easy to change with a little knowledge of auto repairs.
Q: Can I change the part my self?
We recommend that you have some basic knowledge in auto repair and a repair manual for your vehicle.
Q: How do you ship?
Orders ship via UPS Ground (UPS SurePost), FedEx Ground (FedEx SmartPost), USPS Priority Mail, LSO and OnTrac –This determination is made on an order by order basis. Please include your PO Box address (if applicable) and your physical shipping address.
Q: How long will it take to get my order?
Orders received before 3:00pm EST are Shipped the Same Day, shipping time is 2-5 business days thereafter.
We have several warehouse locations to ship your order. Warehouses are located in MI, VA, IL, TN, TX, KY, PA and AZ. You order will be shipped from the warehouse closest to you that has your part in stock. If you need expedited shipping please contact us with your information, we will be happy to give you an air quote. FYI: Next Day Air services generally start at @ $50.00Q: Do you offer the part listed as "black" or "primer" in my color?
No we do not, however most items are paint-able by the customer or a body shop.
This generally refers to a side mirror. If your mirror is painted to match your vehicle, be sure to choose the option of a "Smooth Cover"
Most of our customers choose to paint the mirror themselves. This should be an easy and painless process.
We recommend;
If you choose to paint it yourself, you can find the paint color code (generally) located on a white sticker on the inside of the Driver door (could also be located in your glove box).
Your local auto parts store may have your color in stock or, they may need to order it.
Lightly wet sand with 400 grit sandpaper.
Approximately 4-5 light coats of paint will result in a nice finish.
Along with our aftermarket Mirrors, the painting process is also a great cost savings compared to your local dealer!
Q: Are the parts factory or aftermarket?
The listing will state; Replaces Dealer OEM Number; Most of our parts are Aftermarket. The OEM number is an easy reference for replacement aftermarket auto parts. It is not unusual for the same manufacturer who supplied the part for the factory to also supply that same part for the aftermarket auto industry.
As always, all of our parts carry a One Year Replacement Warranty.
"OEM" (=Original Equipment Manufacturer).Q: Will the aftermarket part look and fit the same as original?
Yes, aftermarket companies take great care to duplicate OEM appearances, finishes, fit and function.
It is not unusual for the same manufacturer who supplied the part for the factory to also supply that same part for the aftermarket auto industry.Q: Is the Hollander or interchange # the OEM or dealer number?
No, the Hollander number is an interchange number used in some aspects of the automotive industry and is not the dealer/factory number.
Q: Do you ship internationally?
No, Due to shipper restrictions, we do not ship to; APO/FPO, U.S. Territories, Canada, Alaska, Hawaii or International addresses.
Q: What if I need to return my order?
Please see our return policy.
You may e-mail 24/7 (info@1autoshop.com) or call 989-727-1511 (Monday - Friday 11a.m. - 5p.m. EST).